Hazel The Label

<p><span style="font-size: 18px;" id="isPasted">For security reasons, we are not able to change the address your order is being sent to at this time.</span></p>

For security reasons, we are not able to change the address your order is being sent to at this time.

Can I have my parcel redirected to a different address?

Fulfillment & Shipping

Are the sizes true to fit?

Can I request a custom size?

Do you have EU sizes?

Do you have UK sizes?

Do you have US sizes?

Do you offer size conversions?

Do you offer alterations?

Do you offer petite or plus sizes?

Do your sizes run small or large?

How do I find the right size for me?

How do I measure myself correctly?

What if I ordered two sizes and want to return one?

Sizing & Fit

Do you ship internationally?

Do you offer express shipping?

When will my order ship?

Where is my order information?

Where is my tracking number?

Can I get a refund if my package was lost after delivery?

How long will it take to receive my order?

I refused my package upon delivery. Will I get a refund?

My order says ‘Delivered,’ but I haven’t received it. What should I do?

My order was delivered to the wrong address. What should I do?

My package arrived damaged. What should I do?

My tracking hasn’t been updating. What should I do?

What can Hazel The Label do if the package is lost?

Can I exchange an item instead of returning it?

Can I return a final sale item?

Can I return an item if I used a discount code?

Do you offer free returns?

Do you refund the original shipping cost?

How do I start a return?

How is your return process?

I’ve made a return, will you refund my delivery charge?

What happens if my return is rejected?

What if I received a damaged or incorrect item?

What is your return policy?

When will I receive my refund?

Returns and Exchanges

Can I Cancel My Order?

I Entered the Wrong Shipping Address. Can I Cancel My Order?

I Want to Cancel My Order

My order was placed by mistake. Can you cancel my order?

Why Can’t I Cancel My Order?

Order Cancellation

Which payment methods do you offer?

Payment

Can I have my parcel redirected to a different address?Updated 2 months ago